Exploring Copilot Studio With Dynamics 365 Customer Service Contact Center
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- Learn how to build a powerful IVR (Interactive Voice Response) bot using Microsoft
- Check out the recording of this event featured on MSDynamicsWorld where Satish Reddy, CEO of Aha Apps and Praveen Ravela, ...
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In-Depth Information on Copilot Studio With Dynamics 365 Customer Service Contact Center
Learn How to hand off conversation from Automated Bot to Human Agent. A common scenario in the world of virtual agent (aka "chatbots") is to be able to ask to talk to a live person (also known as ... In this video, we explore building an Interactive Voice Response (IVR) #Agent using #copilotstudio and # This video explores the setup of
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